Arlo base station setup
Here are quick steps to setup arlo base station with the router-
- Place the Arlo base station on the flat surface and connect the power adapter of the base station to the electrical outlet. DO NOT supply power to the base station at this moment.
- Now, take an ethernet cable and connect the Arlo base station to your internet router.
- Now, Turn ON the Arlo base station by pressing the power button.
- Wait, until you see stable power and internet light on the Arlo base station.
- Voila, your base station is connected to the internet.
Once you are done with the arlo base station setup, you need to sync the base station to the arlo camera. Don’t worry if you don’t know how to do it as we’ll help you with the same.

How to Sync Arlo Base Station with Arlo Camera?
The following steps will help you connect the arlo camera with both arlo base station and arlo pro base station.
- Insert the fresh batteries onto your arlo camera’s battery compartment.
- Place the Arlo camera within 3 feet of the Arlo base station.
- Sync the arlo camera to the base station. To do this, you need to press the sync button on the Arlo base station for 5 seconds and then release the button.
- Press and hold the sync button on the Arlo camera. Release the button after 5 seconds.
- A blue LED on the Arlo camera will blink rapidly once the ‘Sync’ is completed.
- You will see the solid green LED on the Arlo base station.
These were steps to sync the arlo camera to the arlo base station. You can repeat these steps to connect more Arlo cameras with the base station.
Unable to sync the Arlo camera to the base station? Here’s what you need to do:
When you attempt to connect the arlo base station to the camera, it might occasionally fail to sync. This could happen due to a number of reasons. Here’s what you can do to resolve the issue:
Mind the distance between arlo camera and base station
Do not place the Arlo camera away from the base station more than three feet. A camera will fail to connect if it is placed too far from the base station.
Check the battery status
An Arlo camera will fail to connect to the Arlo base station if it has very less battery. Here’s how to check the battery status:
- Go to my.arlo.com or open the Arlo app on your mobile device.
- Sign into your Arlo account.
- Tap on the ‘Settings’ icon.
- Battery status will display.
- If it’s too low, you need to replace the batteries.
These were a few troubleshooting steps you can try when you are unable to connect an Arlo camera to the base station.
Arlo base station offline
What happens when Arlo base station is offline?
Reasons why Arlo Base Station is offline
There are number of reasons due to which you might experience arlo base station offline error and some of them are listed below:
1.Slow or disturbed wifi signals
If the internet connection is slow or disturned, your base station won’t be able to work properly and due to this you might see arlo base station offline error.
2.Corrupt firmware
If your Arlo base station is working on the outdated or corrupt firmware, it will get offline. Therefore, you must keep your arlo base station firmware up-to-date. You can visit the Arlo support centre to download the latest firmware for your device.
How to fix the Arlo Base Station Offline Issue?
If you are experiencing an arlo base station offline issue, the following troubleshooting tips will help you resolve it.
- Make sure that you have connected the Arlo base station to the wireless router properly. Check that the ethernet cable that you have used to connect the device is not damaged.
- Check the power connection of the Arlo base station. Make sure that the power adapter is plugged into the power socket that is working.
- Perform a quick reboot on your Arlo base station. Unplug the arlo base station from the power source and wait for a few minutes. After 5 minutes, plug the arlo base station back into the power outlet.
- Go to the arlo download centre and download the latest firmware for your Arlo base station. You can automatically download the latest firmware through the Arlo app.
These were some quick steps to resolve the Arlo base station offline issue. If you are still encountering the issue, you can get in touch with our experts and seek their help directly.